BOOK REMOTE SUPPORT

Let’s get you sorted.

Choose the service you need and check what’s included. Computer Care & Safety Check has an online calendar; other appointments are arranged on request.

1. Choose your service

2. Choose a time

Arrange this service

This service is arranged on request. Send a request in your customer area so we can agree a suitable time. No appointment or payment is confirmed until separately agreed.

Request an Appointment

Email About Remote Tech Help

3. Read this before confirming

  • Check what your selected service includes and the service terms.
  • Keep a working internet connection and remain at your device.
  • Back up important files and have permission to make changes to the device or account.
  • If you are a consumer and want an appointment during your 14-day cancellation period, send the early-start request by email before work begins.