Bytova Home Support Plan
The Bytova Home Support Plan gives you ongoing, personal IT support for your home — from someone who knows you and your setup.
What's Included Each Month
- One remote support session of up to 30 minutes
- Covers one household and its personal devices
- Priority email response — I aim to reply within two working days
- Reduced prices on additional sessions beyond your monthly allowance
How It Works
Each month you receive one remote session of up to 30 minutes. This is your monthly allowance — unused sessions do not carry over to the following month. If you need more than one session in a month, additional sessions are available to you at a reduced rate.
Any work that falls outside a standard remote session — such as specialist technical work, on-site visits or project-based services — will be quoted separately before any work begins.
Renewals and Cancellation
The plan renews automatically each month. You can cancel at any time by emailing hello@bytova.co.uk before your next renewal date. There are no cancellation fees and no long-term commitment.
Who It's For
This plan is designed for home users who want a reliable, friendly contact for everyday technology questions and problems. It covers one household and personal devices — it is not intended for business use.
Not Sure If It's Right for You?
If you have a one-off problem, you might prefer to book a Same-Day Remote Help session instead. If you're not sure, get in touch and I'll give you an honest recommendation.