Shipping policy

Last updated: August 2026

Bytova provides remote IT support services, digital downloads and, where agreed in advance, on-site support. I do not sell or ship physical goods, so this policy explains how my services and digital products are delivered.

Remote Support Sessions Remote support sessions are delivered entirely online. Once your booking is confirmed and payment has been taken, I will contact you by email to arrange a convenient time. Sessions are typically available Monday to Friday. I aim to make contact within two working days of a booking.

Digital Downloads Digital products such as guides and workbooks are made available immediately upon purchase. A download link will be sent to the email address you provide at checkout. If you do not receive your download, please check your spam folder and email hello@bytova.co.uk with your order number.

On-Site Support On-site support is available by prior arrangement only and is subject to location and availability. Costs will be agreed before any visit is confirmed.

Monthly Support Plans The Bytova Home Support Plan provides one remote session of up to 30 minutes each month, plus priority email response. Plan details and renewal terms are on the Home Support Plan page.

No Physical Shipping Bytova does not sell physical products and does not ship any goods. No delivery charges apply.

Contact Email hello@bytova.co.uk with any delivery questions.

Bytova, 65 Coronation Road, Stainforth, Doncaster, South Yorkshire, DN7 5EU, United Kingdom