Online Safety & Scam Help

Online Safety & Scam Help — You're in Safe Hands

Online scams are increasingly convincing, and it's easy to feel unsure about whether something is genuine. If you've had a suspicious pop-up, a worrying phone call, a strange email, or you're concerned your computer or accounts may have been compromised, I can help you check, clean up and stay safe going forward.

What I can help with

  • Fake virus pop-ups — the "Your computer is infected, call this number" type. I'll check your computer and confirm whether anything is actually wrong
  • Suspicious emails and phishing links — checking whether an email is genuine and advising what to do if you've already clicked something
  • Scam phone calls — if someone called claiming to be from Microsoft, HMRC or your bank, I can advise on next steps
  • Account security — helping you secure your email, social media and online accounts with stronger passwords and two-factor authentication
  • Virus and malware removal — if something suspicious has been installed on your computer, I'll find and remove it
  • Peace of mind checks — if something just doesn't feel right, I'll take a look and give you an honest assessment

Important: I will never ask for your passwords or banking details

If you contact me, I will never ask for your banking passwords, PINs or one-time security codes. I only ever connect to your device with your explicit permission, and you can end the session at any time.

Get help now

See the Scam & Pop-Up Check service or the Home Online Safety Setup, or email me at hello@bytova.co.uk and I'll advise the right next step.