Smart TV & Streaming Setup

Smart TVs and streaming devices can be surprisingly fiddly to set up and get working properly. I'll guide you through everything remotely — whether you're setting up a new TV, a Firestick, or just trying to get Netflix, BBC iPlayer or another service working as it should.

What's included

• Smart TV or streaming device setup (Firestick, Chromecast, Apple TV and others)
• Wi-Fi connection and network configuration
• Streaming service account setup (Netflix, Disney+, BBC iPlayer, Prime Video and others)
• Remote control and settings walkthrough
• Troubleshooting of picture, sound or connectivity issues

Good to know

This is a remote session — I'll guide you through each step clearly. You'll need to be in the room with the TV and able to follow instructions. Some issues with older TVs or unusual setups may be harder to resolve remotely. Support is provided on a best-efforts basis.

Who this is for

Home users who want to get more from their TV, have a new device to set up, or are struggling to get a streaming service working.

Remote only. Available across the UK.

Also popular: TV Setup & Streaming Help · Smart Device Setup · Home Support Plan from £9.99/month