Wi-Fi & Internet Help — Let's Find Out What's Going On
Slow Wi-Fi, dropped connections, devices that won't connect, or a router that's not behaving — internet problems are frustrating, especially when you rely on your connection for work, streaming or keeping in touch. I can diagnose and fix most Wi-Fi and internet issues remotely, without you needing to wait for an engineer.
Common issues I fix
- Slow broadband speeds — identifying whether the problem is your router, your device or your provider
- Wi-Fi dropping out — finding the cause and improving connection stability
- Devices won't connect — computers, phones and smart devices that refuse to join the network
- Poor coverage in parts of the house — advising on extenders, mesh systems and better router placement
- New router setup — getting a replacement router configured and all your devices connected
- Guest networks and security — setting up a separate network for visitors and making sure your Wi-Fi is properly secured
What to expect
I'll connect remotely to your computer and run some checks to understand what's happening with your connection. In many cases I can resolve the issue in a single session. If the problem is with your broadband provider or requires a physical fix, I'll tell you exactly what to ask for.
Book Wi-Fi support
See the Home Wi-Fi Health Check service, or get help choosing if you're unsure which option is right. You can also email hello@bytova.co.uk with a description of the problem.