Privacy policy

Last updated: August 2026

This Privacy Policy explains how Leighton Liam Hepworth, trading as Bytova ("I", "me", "my"), collects, uses and protects your personal information when you use this website or purchase services from me.

Bytova is a sole-trader business based in South Yorkshire, United Kingdom. I am the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

INFORMATION I COLLECT

When you contact me, place an order or use this website, I may collect:

- Your name, email address and phone number
- Your billing address (if applicable)
- Details of the service or product you have purchased or enquired about
- Technical information about your device and how you use this website (via Shopify analytics)
- Any other information you choose to provide in a contact form or message

I do not collect payment card details directly — all payments are processed securely by Shopify Payments or another payment provider.

HOW I USE YOUR INFORMATION

I use your information to:

- Respond to your enquiry or provide the service you have requested
- Process and fulfil your order
- Send you a confirmation or receipt
- Contact you about your order or service if needed
- Comply with my legal obligations

I do not use your information for unsolicited marketing without your consent.

SHARING YOUR INFORMATION

I do not sell your personal information. I may share it with:

- Shopify Inc., who host this website and process payments on my behalf
- Other service providers (such as email platforms) where necessary to deliver my services

All third parties I use are required to keep your information secure and use it only for the purposes I specify.

YOUR RIGHTS

Under UK GDPR, you have the right to:

- Access the personal information I hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict how I process your information
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email me at hello@bytova.co.uk.

DATA RETENTION

I retain your information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Order records are typically retained for six years in line with HMRC requirements.

COOKIES

This website uses cookies via the Shopify platform. These help the site function correctly and allow me to understand how visitors use the site. You can control cookies through your browser settings.

CHANGES TO THIS POLICY

I may update this policy from time to time. The current version will always be available at bytova.co.uk/policies/privacy-policy.

CONTACT

If you have any questions about this policy or how I handle your information:

Email: hello@bytova.co.uk
Post: Bytova, 65 Coronation Road, Stainforth, Doncaster, South Yorkshire, DN7 5EU, United Kingdom