{"product_id":"bytova-home-support-plan","title":"Bytova Home Support Plan","description":"\u003cp\u003eThe Bytova Home Support Plan gives you ongoing, personal IT support for your home — from someone who knows you and your setup.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's Included Each Month\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOne remote support session of up to 30 minutes\u003c\/li\u003e\n\u003cli\u003eCovers one household and its personal devices\u003c\/li\u003e\n\u003cli\u003ePriority email response — I aim to reply within two working days\u003c\/li\u003e\n\u003cli\u003eReduced prices on additional sessions beyond your monthly allowance\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow It Works\u003c\/h2\u003e\n\u003cp\u003eEach month you receive one remote session of up to 30 minutes. This is your monthly allowance — unused sessions do not carry over to the following month. If you need more than one session in a month, additional sessions are available to you at a reduced rate.\u003c\/p\u003e\n\u003cp\u003eAny work that falls outside a standard remote session — such as specialist technical work, on-site visits or project-based services — will be quoted separately before any work begins.\u003c\/p\u003e\n\n\u003ch2\u003eRenewals and Cancellation\u003c\/h2\u003e\n\u003cp\u003eThe plan renews automatically each month. You can cancel at any time by emailing \u003ca href=\"mailto:hello@bytova.co.uk\"\u003ehello@bytova.co.uk\u003c\/a\u003e before your next renewal date. There are no cancellation fees and no long-term commitment.\u003c\/p\u003e\n\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThis plan is designed for home users who want a reliable, friendly contact for everyday technology questions and problems. It covers one household and personal devices — it is not intended for business use.\u003c\/p\u003e\n\n\u003ch2\u003eNot Sure If It's Right for You?\u003c\/h2\u003e\n\u003cp\u003eIf you have a one-off problem, you might prefer to book a \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Help session\u003c\/a\u003e instead. If you're not sure, \u003ca href=\"\/pages\/contact\"\u003eget in touch\u003c\/a\u003e and I'll give you an honest recommendation.\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230418153849,"sku":null,"price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/bytova-home-support-plan.png?v=1786565401","url":"https:\/\/bytova.co.uk\/products\/bytova-home-support-plan","provider":"Bytova IT Support","version":"1.0","type":"link"}