{"title":"Home Support","description":"\u003cp\u003eFriendly, jargon-free technology support for households across the UK. Whether you need help with a slow computer, Wi-Fi issues, a new device setup or online safety, Bytova is here to help — remotely or at home.\u003c\/p\u003e","products":[{"product_id":"same-day-remote-computer-help","title":"Same-Day Remote Computer Help — £25","description":"\u003ch2\u003eGot a computer problem? I'll fix it today — for £25.\u003c\/h2\u003e\n\u003cp\u003eWhatever's going wrong with your computer, I'll connect remotely, diagnose it, and sort it out while you watch — usually within the hour. No home visit. No waiting. No jargon. Just a fast, fixed-price fix from someone who genuinely knows what they're doing.\u003c\/p\u003e\n\n\u003ch3\u003eWhat I can fix remotely for £25\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🐢 Slow startup or sluggish performance\u003c\/li\u003e\n\u003cli\u003e🦠 Suspicious pop-ups, fake virus warnings or malware concerns\u003c\/li\u003e\n\u003cli\u003e📶 Wi-Fi or internet connection problems\u003c\/li\u003e\n\u003cli\u003e🖨️ Printer not working or not connecting\u003c\/li\u003e\n\u003cli\u003e📧 Email accounts not sending or receiving\u003c\/li\u003e\n\u003cli\u003e💾 Software errors, crashes or Windows update issues\u003c\/li\u003e\n\u003cli\u003e🔐 Account access or password problems\u003c\/li\u003e\n\u003cli\u003e💻 New device setup or settings configuration\u003c\/li\u003e\n\u003cli\u003e🛡️ Security concerns or general peace-of-mind check\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eBook and pay\u003c\/strong\u003e — takes 2 minutes. You'll get a confirmation email straight away.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eI'll be in touch\u003c\/strong\u003e — usually within a few hours to arrange a convenient time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe connect\u003c\/strong\u003e — I send you a simple link. You click it, I connect securely to your computer.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProblem solved\u003c\/strong\u003e — you watch everything I do on your screen throughout. Most jobs are done within the hour.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch3\u003eIs it safe?\u003c\/h3\u003e\n\u003cp\u003eYes. I use industry-standard encrypted remote access software. You can see everything I do on your screen at all times, and you can end the session instantly by closing the app. I will never ask for your passwords, banking details or one-time codes.\u003c\/p\u003e\n\n\u003ch3\u003eWhat if you can't fix it?\u003c\/h3\u003e\n\u003cp\u003eI'll always tell you honestly if something needs a physical repair rather than wasting your time. If I'm unable to resolve your issue remotely, I'll let you know why and advise the best next step — see my \u003ca href=\"\/pages\/refund-policy\"\u003eRefund and Cancellation Policy\u003c\/a\u003e for details.\u003c\/p\u003e\n\n\u003ch3\u003eWant ongoing cover?\u003c\/h3\u003e\n\u003cp\u003eAfter your session, ask me about the \u003ca href=\"\/products\/bytova-home-support-plan\"\u003e\u003cstrong\u003eBytova Home Support Plan from £9.99\/month\u003c\/strong\u003e\u003c\/a\u003e — one monthly remote session included, plus priority response whenever you need help.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eNot sure if this is the right service? Visit the \u003ca href=\"\/pages\/get-help\"\u003eGet Help\u003c\/a\u003e page or email \u003ca href=\"mailto:hello@bytova.co.uk\"\u003ehello@bytova.co.uk\u003c\/a\u003e and I'll point you in the right direction.\u003c\/em\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230378111353,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/same-day-remote-computer-help_1a9b91d1-817b-4780-8e53-85b4bd8be7db.png?v=1786569546"},{"product_id":"windows-safety-upgrade-check","title":"Windows Safety \u0026 Upgrade Check","description":"\u003cp\u003eIs your Windows PC up to date and properly protected? Many home computers run outdated software or have security gaps that leave them vulnerable. This check gives you a clear picture of where things stand — and puts things right where needed.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eWindows update status review and installation of outstanding updates\u003c\/li\u003e\n\u003cli\u003eSecurity settings and firewall check\u003c\/li\u003e\n\u003cli\u003eAntivirus review (existing software assessed, not replaced)\u003c\/li\u003e\n\u003cli\u003eStartup programme review — removing unnecessary items slowing your boot time\u003c\/li\u003e\n\u003cli\u003ePlain-English summary of findings and recommended next steps\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThis service covers Windows PCs and laptops. It does not include antivirus software installation (though I'll advise on the best free options if needed). Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who haven't had their PC checked in a while, are worried about security, or want to make sure everything is in order before a big upgrade or change.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up\u003c\/a\u003e · \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230380503417,"sku":null,"price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/windows-safety-upgrade-check.png?v=1786565252"},{"product_id":"slow-computer-speed-up","title":"Slow Computer Speed-Up","description":"\u003cp\u003eA slow computer is one of the most frustrating everyday technology problems — and in most cases it's completely fixable. I'll connect remotely, find out what's causing the slowdown, and work through a thorough clean-up to help get your PC feeling responsive again.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFull performance diagnosis — identifying exactly what's causing the slowdown\u003c\/li\u003e\n\u003cli\u003eRemoval of unnecessary startup programmes\u003c\/li\u003e\n\u003cli\u003eTemporary file and cache clean-up\u003c\/li\u003e\n\u003cli\u003eSoftware and driver checks\u003c\/li\u003e\n\u003cli\u003eWindows update review\u003c\/li\u003e\n\u003cli\u003ePlain-English explanation of findings and recommendations for further improvement if needed\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eResults vary depending on the age and condition of your device. Older hardware may benefit less from a software clean-up, and I'll tell you honestly if an upgrade or replacement is likely to be the better long-term answer. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users whose computer has become noticeably slower over time — taking ages to start up, lagging during everyday tasks, or struggling with basic programmes.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/windows-safety-upgrade-check\"\u003eWindows Safety \u0026amp; Upgrade Check\u003c\/a\u003e · \u003ca href=\"\/products\/virus-adware-browser-clean-up\"\u003eVirus, Adware \u0026amp; Browser Clean-Up\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230407340409,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/same-day-remote-computer-help.png?v=1786565243"},{"product_id":"new-computer-setup-transfer","title":"New Computer Setup \u0026 Transfer","description":"\u003cp\u003eGetting a new computer should be exciting — not stressful. I'll make sure your new device is set up properly from the start, with your files, email and settings transferred across so everything is ready to use straight away.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNew computer initial setup and configuration\u003c\/li\u003e\n\u003cli\u003eFile and folder transfer from your old device\u003c\/li\u003e\n\u003cli\u003eEmail account setup (Outlook, Gmail and others)\u003c\/li\u003e\n\u003cli\u003eBrowser setup and bookmarks transfer\u003c\/li\u003e\n\u003cli\u003eEssential software installation\u003c\/li\u003e\n\u003cli\u003eSecurity settings and Windows Update configuration\u003c\/li\u003e\n\u003cli\u003eWalkthrough of your new setup so you feel confident using it\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eTransfer scope depends on the condition and compatibility of your old device. Some data (e.g. from very old or damaged machines) may be more difficult to recover. I'll always let you know what's achievable before we start. Available remotely or on-site in selected areas — contact me to confirm availability near you.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have just bought a new laptop or desktop and want everything set up properly without the hassle of doing it themselves.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote or on-site (selected areas).\u003c\/strong\u003e Available across the UK remotely.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/windows-safety-upgrade-check\"\u003eWindows Safety \u0026amp; Upgrade Check\u003c\/a\u003e · \u003ca href=\"\/products\/photos-files-backup-setup\"\u003ePhotos \u0026amp; Files Backup Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230410191225,"sku":null,"price":69.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/new-computer-setup-transfer.png?v=1786569550"},{"product_id":"home-wi-fi-health-check","title":"Home Wi-Fi Health Check","description":"\u003cp\u003eSlow speeds, constant dropouts or dead spots in certain rooms? Most home Wi-Fi problems are caused by a handful of common issues — and many can be fixed without buying new hardware. I'll assess your setup thoroughly and give you clear, practical recommendations.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eReview of your current router and Wi-Fi setup\u003c\/li\u003e\n\u003cli\u003eSpeed and signal strength assessment across your home\u003c\/li\u003e\n\u003cli\u003eIdentification of interference, channel conflicts or coverage gaps\u003c\/li\u003e\n\u003cli\u003eRouter settings check and optimisation where possible\u003c\/li\u003e\n\u003cli\u003ePlain-English recommendations report with prioritised next steps\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eSome improvements may require hardware changes (such as a new router, powerline adapters or a mesh system) which are not included in this service but will be recommended clearly if needed. I'll always suggest the most cost-effective solution for your situation. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users frustrated by unreliable Wi-Fi — whether that's a single device struggling to connect, slow streaming, or whole rooms with no signal.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote or on-site (selected areas).\u003c\/strong\u003e Available across the UK remotely.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/router-installation-wifi-repair\"\u003eRouter Installation \u0026amp; Wi-Fi Repair\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Computer Help\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230411207033,"sku":null,"price":49.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/home-wi-fi-health-check.png?v=1786565265"},{"product_id":"printer-and-email-support","title":"Printer and Email Support","description":"\u003cp\u003ePrinters and email accounts can cause a surprising amount of frustration — and they're two of the most common problems I help home users with. I'll connect remotely and work through whatever's causing the issue, explaining clearly what I find and what I've done to fix it.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003ePrinter connection and driver troubleshooting\u003c\/li\u003e\n\u003cli\u003eWireless printing setup and repair\u003c\/li\u003e\n\u003cli\u003eEmail account setup or repair (Outlook, Gmail, Apple Mail and others)\u003c\/li\u003e\n\u003cli\u003eSent and received folder, sync and missing email issues\u003c\/li\u003e\n\u003cli\u003ePassword reset and account access help where possible\u003c\/li\u003e\n\u003cli\u003eClear explanation of what was fixed and any recommended next steps\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eSome issues are caused by third-party hardware faults, ISP restrictions or account-side problems that are outside my control. I'll always tell you honestly if that's the case. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users whose printer won't connect, whose email has stopped working, or who need a new email account set up properly on their computer.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Computer Help\u003c\/a\u003e · \u003ca href=\"\/products\/account-recovery-assistance\"\u003eAccount Recovery Assistance\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230413173113,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/printer-and-email-support.png?v=1786565388"},{"product_id":"home-online-safety-setup","title":"Home Online Safety Setup","description":"\u003cp\u003eStaying safe online doesn't have to be complicated or technical. I'll review your current setup, identify any gaps, and put practical protections in place — explaining everything clearly so you understand what's been done and why.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eReview of your current security software and browser settings\u003c\/li\u003e\n\u003cli\u003ePassword manager setup and guidance on using it day to day\u003c\/li\u003e\n\u003cli\u003eTwo-factor authentication setup on your key accounts (email, banking-adjacent services, social media)\u003c\/li\u003e\n\u003cli\u003eSafe browsing and phishing awareness guidance in plain English\u003c\/li\u003e\n\u003cli\u003eParental controls setup if required\u003c\/li\u003e\n\u003cli\u003ePersonalised safety checklist to refer back to\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThis service provides practical setup and guidance. It does not constitute professional cybersecurity consultancy and cannot guarantee protection against all threats. I'll focus on the changes most likely to make a real difference for a typical home user. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who feel their online safety could be better, who have had a security scare, or who simply want peace of mind that their accounts and devices are properly protected.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/fake-virus-pop-up-scam-check\"\u003eFake Virus Pop-Up \u0026amp; Scam Check\u003c\/a\u003e · \u003ca href=\"\/products\/family-online-safety-setup\"\u003eFamily Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230415434105,"sku":null,"price":59.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/home-online-safety-setup.png?v=1786565396"},{"product_id":"bytova-home-support-plan","title":"Bytova Home Support Plan","description":"\u003cp\u003eThe Bytova Home Support Plan gives you ongoing, personal IT support for your home — from someone who knows you and your setup.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's Included Each Month\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOne remote support session of up to 30 minutes\u003c\/li\u003e\n\u003cli\u003eCovers one household and its personal devices\u003c\/li\u003e\n\u003cli\u003ePriority email response — I aim to reply within two working days\u003c\/li\u003e\n\u003cli\u003eReduced prices on additional sessions beyond your monthly allowance\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow It Works\u003c\/h2\u003e\n\u003cp\u003eEach month you receive one remote session of up to 30 minutes. This is your monthly allowance — unused sessions do not carry over to the following month. If you need more than one session in a month, additional sessions are available to you at a reduced rate.\u003c\/p\u003e\n\u003cp\u003eAny work that falls outside a standard remote session — such as specialist technical work, on-site visits or project-based services — will be quoted separately before any work begins.\u003c\/p\u003e\n\n\u003ch2\u003eRenewals and Cancellation\u003c\/h2\u003e\n\u003cp\u003eThe plan renews automatically each month. You can cancel at any time by emailing \u003ca href=\"mailto:hello@bytova.co.uk\"\u003ehello@bytova.co.uk\u003c\/a\u003e before your next renewal date. There are no cancellation fees and no long-term commitment.\u003c\/p\u003e\n\n\u003ch2\u003eWho It's For\u003c\/h2\u003e\n\u003cp\u003eThis plan is designed for home users who want a reliable, friendly contact for everyday technology questions and problems. It covers one household and personal devices — it is not intended for business use.\u003c\/p\u003e\n\n\u003ch2\u003eNot Sure If It's Right for You?\u003c\/h2\u003e\n\u003cp\u003eIf you have a one-off problem, you might prefer to book a \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Help session\u003c\/a\u003e instead. If you're not sure, \u003ca href=\"\/pages\/contact\"\u003eget in touch\u003c\/a\u003e and I'll give you an honest recommendation.\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64230418153849,"sku":null,"price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/bytova-home-support-plan.png?v=1786565401"},{"product_id":"windows-10-to-windows-11-upgrade-workbook","title":"Windows 10 to Windows 11 Upgrade Workbook","description":"\u003ch2\u003eUpgrade with confidence — no technical knowledge required.\u003c\/h2\u003e\n\u003cp\u003eWindows 10 reaches end of support in October 2025, which means no more security updates. This plain-English workbook guides you through every step of upgrading to Windows 11 safely — protecting your files and settings throughout.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's inside\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCompatibility checker — find out if your PC can run Windows 11 before you start\u003c\/li\u003e\n\u003cli\u003ePre-upgrade backup checklist — protect your files before anything changes\u003c\/li\u003e\n\u003cli\u003eStep-by-step upgrade walkthrough with screenshots at every stage\u003c\/li\u003e\n\u003cli\u003eDecision tree — upgrade now, wait, or replace your device?\u003c\/li\u003e\n\u003cli\u003eCommon mistakes and how to avoid them\u003c\/li\u003e\n\u003cli\u003eTroubleshooting section for the most frequent upgrade problems\u003c\/li\u003e\n\u003cli\u003eRecommended free tools\u003c\/li\u003e\n\u003cli\u003eProgress tracker to keep you on track\u003c\/li\u003e\n\u003cli\u003eGuidance on when to stop and call a professional\u003c\/li\u003e\n\u003cli\u003eDiscount code for a Bytova remote support session if you need help\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eInstant PDF download — available immediately after purchase. Written for home users with no technical background. If you'd prefer to have the upgrade done for you, book a \u003ca href=\"\/products\/windows-safety-upgrade-check\"\u003eWindows Safety \u0026amp; Upgrade Check\u003c\/a\u003e instead.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eInstant digital download. £7.99.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/complete-pc-speed-up-guide\"\u003eComplete PC Speed-Up Guide\u003c\/a\u003e · \u003ca href=\"\/products\/windows-safety-upgrade-check\"\u003eWindows Safety \u0026amp; Upgrade Check\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64232143323513,"sku":null,"price":7.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/windows-11-upgrade-workbook.png?v=1786571647"},{"product_id":"complete-pc-speed-up-guide","title":"Complete PC Speed-Up Guide","description":"\u003ch2\u003eIs your computer running slowly? Here's how to fix it yourself.\u003c\/h2\u003e\n\u003cp\u003eThis practical guide walks you through the most effective steps for speeding up a slow Windows PC — in plain English, with no technical knowledge required. Each fix is clearly explained so you know exactly what you're doing and why.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's inside\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHow to diagnose what's causing the slowdown\u003c\/li\u003e\n\u003cli\u003eHow to manage startup programmes that slow your boot time\u003c\/li\u003e\n\u003cli\u003eHow to clean up temporary files and free up storage space\u003c\/li\u003e\n\u003cli\u003eHow to check for and install Windows updates safely\u003c\/li\u003e\n\u003cli\u003eHow to review and improve your security software setup\u003c\/li\u003e\n\u003cli\u003eSimple browser clean-up steps to speed up web browsing\u003c\/li\u003e\n\u003cli\u003eHow to tell if your hardware is the real issue — and what to do about it\u003c\/li\u003e\n\u003cli\u003eA recommended free toolkit of safe, trusted tools\u003c\/li\u003e\n\u003cli\u003eA quick-reference checklist to use regularly\u003c\/li\u003e\n\u003cli\u003eDiscount code for a Bytova remote support session if you get stuck\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eInstant PDF download — available immediately after purchase. Written for home users with no technical background. If you'd prefer the job done for you, book a \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up session\u003c\/a\u003e instead.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eInstant digital download. £5.99.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/windows-10-to-windows-11-upgrade-workbook\"\u003eWindows 10 to 11 Upgrade Workbook\u003c\/a\u003e · \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64232239137145,"sku":null,"price":6.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/complete-pc-speed-up-guide.png?v=1786571645"},{"product_id":"fake-virus-pop-up-scam-check","title":"Fake Virus Pop-Up \u0026 Scam Check","description":"\u003cp\u003eA scary virus warning on your screen, a call claiming to be from Microsoft or your bank, or a suspicious message asking for remote access — these are almost always scams. But it can be hard to know for certain. I'll check your device remotely and give you a straight, honest answer.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eRemote check of your device for any signs of genuine infection or compromise\u003c\/li\u003e\n\u003cli\u003eAssessment of the pop-up, message or call you received\u003c\/li\u003e\n\u003cli\u003eClear explanation of what's real, what's a scam, and what (if anything) was done\u003c\/li\u003e\n\u003cli\u003eRemoval of any malicious software found where possible\u003c\/li\u003e\n\u003cli\u003eAdvice on steps to take to protect yourself going forward\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eIf you've already allowed someone remote access to your device, book this session as soon as possible. The sooner we act, the better. I'll tell you honestly if your situation requires additional steps (such as changing passwords or contacting your bank). Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eAnyone who has seen a virus warning pop-up, received a suspicious tech support call, or is worried they may have been targeted by a scam.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/account-recovery-assistance\"\u003eAccount Recovery Assistance\u003c\/a\u003e · \u003ca href=\"\/products\/virus-adware-browser-clean-up\"\u003eVirus, Adware \u0026amp; Browser Clean-Up\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253117006201,"sku":null,"price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/scam-check_13ccbbd5-28fb-4317-ad3f-882f8fe06b61.png?v=1786810880"},{"product_id":"virus-adware-browser-clean-up","title":"Virus, Adware \u0026 Browser Clean-Up","description":"\u003cp\u003eIs your computer showing pop-up adverts, redirecting your browser to unexpected websites, or generally behaving strangely? These are classic signs of adware or unwanted software. I'll connect remotely, clean things up, and restore your browser and system to normal.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eRemote scan and removal of adware, browser hijackers and unwanted programmes\u003c\/li\u003e\n\u003cli\u003eBrowser clean-up — extensions, homepage and search engine restored\u003c\/li\u003e\n\u003cli\u003eCheck for any genuine malware or security threats\u003c\/li\u003e\n\u003cli\u003eReview of security software and settings\u003c\/li\u003e\n\u003cli\u003eAdvice on how to avoid the same problem in future\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eResults depend on the nature and extent of the infection. Some deep-rooted or sophisticated threats may require more extensive work or a full reinstall, which I'll discuss with you honestly if that's the case. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users whose computer is showing unwanted adverts, behaving strangely in the browser, or running slowly due to unwanted software.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up\u003c\/a\u003e · \u003ca href=\"\/products\/fake-virus-pop-up-scam-check\"\u003eFake Virus Pop-Up \u0026amp; Scam Check\u003c\/a\u003e · \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253136798073,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/virus-clean-up_88f91583-fa2b-47ed-846f-bee42f08aeae.png?v=1786810878"},{"product_id":"new-phone-or-tablet-setup","title":"New Phone or Tablet Setup","description":"\u003cp\u003eGot a new phone or tablet and not sure where to start? I'll walk you through setup step by step — getting your email, apps, contacts and settings configured correctly so you can start using it straight away with confidence.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eInitial device setup and account sign-in (Google or Apple)\u003c\/li\u003e\n\u003cli\u003eEmail account setup and sync\u003c\/li\u003e\n\u003cli\u003eContacts and calendar transfer where possible\u003c\/li\u003e\n\u003cli\u003eEssential app installation and configuration\u003c\/li\u003e\n\u003cli\u003eSecurity settings — screen lock, backup and Find My Device\u003c\/li\u003e\n\u003cli\u003eWalkthrough of key features so you feel comfortable using your new device\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eCovers Android and iPhone\/iPad. Transfer of data from a very old device may be limited by compatibility. I'll always let you know what's achievable before we start. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have just got a new phone or tablet and want it set up properly without the frustration of doing it themselves.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/new-computer-setup-transfer\"\u003eNew Computer Setup \u0026amp; Transfer\u003c\/a\u003e · \u003ca href=\"\/products\/smart-device-setup\"\u003eSmart Device Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253150069113,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/virus-clean-up.png?v=1786810805"},{"product_id":"photos-files-backup-setup","title":"Photos \u0026 Files Backup Setup","description":"\u003cp\u003eLosing years of photos, documents or important files is devastating — and it's one of the most avoidable technology disasters there is. I'll set up a reliable backup system for you so that your files are protected automatically, without you having to think about it.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eReview of your current files and what needs protecting\u003c\/li\u003e\n\u003cli\u003eSetup of a cloud backup solution suited to your needs (e.g. OneDrive, Google Photos, iCloud)\u003c\/li\u003e\n\u003cli\u003eLocal backup setup if required (e.g. to an external hard drive)\u003c\/li\u003e\n\u003cli\u003eConfiguration to run automatically — so you don't have to remember to do it\u003c\/li\u003e\n\u003cli\u003ePlain-English walkthrough of how the backup works and how to check it\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eCloud storage subscriptions (if needed beyond free tiers) are not included in the price but I'll advise on the most cost-effective options. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eAnyone who has years of photos and important documents on their computer with no backup in place, or whose current backup isn't reliable or automatic.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/new-computer-setup-transfer\"\u003eNew Computer Setup \u0026amp; Transfer\u003c\/a\u003e · \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253161472377,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/new-computer-setup-transfer.png?v=1786569550"},{"product_id":"account-recovery-assistance","title":"Account Recovery Assistance","description":"\u003cp\u003eBeing locked out of an important account — email, social media, banking or anything else — is stressful and can be urgent. I'll work with you remotely to recover access where possible and make sure the account is properly secured once you're back in.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eAssessment of the lockout situation and most likely recovery route\u003c\/li\u003e\n\u003cli\u003eGuided recovery process — working through official recovery options step by step\u003c\/li\u003e\n\u003cli\u003ePassword reset and security review once access is restored\u003c\/li\u003e\n\u003cli\u003eTwo-factor authentication setup to protect the account going forward\u003c\/li\u003e\n\u003cli\u003eAdvice on next steps if recovery is not possible through standard channels\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eAccount recovery success depends on the platform and the circumstances of the lockout. I cannot bypass platform security systems or access accounts without your involvement. If recovery isn't possible through standard routes, I'll explain the options honestly. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eAnyone who has lost access to an email account, social media profile, or other online account and needs clear, calm help working through the recovery process.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/fake-virus-pop-up-scam-check\"\u003eFake Virus Pop-Up \u0026amp; Scam Check\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253176152441,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/account-recovery.png?v=1786810799"},{"product_id":"one-to-one-technology-lesson","title":"One-to-One Technology Lesson","description":"\u003cp\u003eSometimes the best way to get more confident with technology is to have someone patient sit with you and explain things clearly — in your own time, at your own pace. That's exactly what this session is.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eA one-to-one remote session focused entirely on what you want to learn\u003c\/li\u003e\n\u003cli\u003eCompletely tailored to your level — no assumptions, no jargon\u003c\/li\u003e\n\u003cli\u003ePopular topics include: using email, staying safe online, video calls, using a smartphone, getting the most from your laptop, understanding Windows 11, backing up photos\u003c\/li\u003e\n\u003cli\u003eHonest answers to your questions throughout\u003c\/li\u003e\n\u003cli\u003eBrief written summary of what was covered, sent after the session\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThere are no silly questions — this session is entirely for you. Let me know the topic when you get in touch and I'll make sure we cover what matters most to you. Contact me at \u003ca href=\"mailto:hello@bytova.co.uk\"\u003ehello@bytova.co.uk\u003c\/a\u003e after booking.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eAnyone who wants to feel more confident using technology — especially those who find it frustrating, confusing or feel they've been left behind.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Computer Help\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253188342137,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/tech-lesson.png?v=1786810797"},{"product_id":"smart-tv-streaming-setup","title":"Smart TV \u0026 Streaming Setup","description":"\u003cp\u003eSmart TVs and streaming devices can be surprisingly fiddly to set up and get working properly. I'll guide you through everything remotely — whether you're setting up a new TV, a Firestick, or just trying to get Netflix, BBC iPlayer or another service working as it should.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSmart TV or streaming device setup (Firestick, Chromecast, Apple TV and others)\u003c\/li\u003e\n\u003cli\u003eWi-Fi connection and network configuration\u003c\/li\u003e\n\u003cli\u003eStreaming service account setup (Netflix, Disney+, BBC iPlayer, Prime Video and others)\u003c\/li\u003e\n\u003cli\u003eRemote control and settings walkthrough\u003c\/li\u003e\n\u003cli\u003eTroubleshooting of picture, sound or connectivity issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThis is a remote session — I'll guide you through each step clearly. You'll need to be in the room with the TV and able to follow instructions. Some issues with older TVs or unusual setups may be harder to resolve remotely. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who want to get more from their TV, have a new device to set up, or are struggling to get a streaming service working.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/tv-setup-streaming-help\"\u003eTV Setup \u0026amp; Streaming Help\u003c\/a\u003e · \u003ca href=\"\/products\/smart-device-setup\"\u003eSmart Device Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253198401913,"sku":null,"price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/smart-tv-setup.png?v=1786810795"},{"product_id":"computer-buying-advice","title":"Computer Buying Advice","description":"\u003cp\u003eBuying a new computer is a significant investment — and the choice can be overwhelming. I'll give you honest, impartial advice based on your actual needs and budget, so you can buy with confidence and avoid paying for things you don't need.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eA conversation about how you use your computer and what you need it to do\u003c\/li\u003e\n\u003cli\u003eHonest assessment of your current device (should you upgrade or replace?)\u003c\/li\u003e\n\u003cli\u003eClear explanation of the key specifications and what they actually mean for you\u003c\/li\u003e\n\u003cli\u003e2–3 specific recommendations suited to your needs and budget\u003c\/li\u003e\n\u003cli\u003eGuidance on where to buy and what to watch out for\u003c\/li\u003e\n\u003cli\u003eBrief written summary of recommendations sent after the session\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eI don't receive commission from any retailer or manufacturer — my only interest is finding the right computer for you. I'll tell you honestly if your existing device has more life in it. This is purely advisory; purchasing is entirely your decision.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who are thinking about buying a new computer and want an honest, personalised recommendation before they spend their money.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/new-computer-setup-transfer\"\u003eNew Computer Setup \u0026amp; Transfer\u003c\/a\u003e · \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253207544185,"sku":null,"price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/buying-advice.png?v=1786810793"},{"product_id":"family-online-safety-setup","title":"Family Online Safety Setup","description":"\u003cp\u003eKeeping your family safe online involves more than just a conversation — it means having the right settings, controls and protections in place across all your devices. I'll set everything up remotely and explain it clearly so you feel in control.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eParental controls setup on computers, tablets and phones\u003c\/li\u003e\n\u003cli\u003eAge-appropriate content filtering and screen time limits\u003c\/li\u003e\n\u003cli\u003eSafe search settings on browsers and Google\u003c\/li\u003e\n\u003cli\u003eReview of children's app and account settings\u003c\/li\u003e\n\u003cli\u003eFamily account security — passwords and two-factor authentication on key accounts\u003c\/li\u003e\n\u003cli\u003ePlain-English guidance on online safety for parents and carers\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eCoverage depends on the devices in your household and the platforms being used. I'll be clear about what's achievable with your specific setup. This service provides practical setup — it does not constitute professional safeguarding advice. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eParents and carers who want to put proper online safety measures in place for their children — without spending hours figuring it out themselves.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e · \u003ca href=\"\/products\/new-phone-or-tablet-setup\"\u003eNew Phone or Tablet Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253217505657,"sku":null,"price":59.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/family-safety.png?v=1786810791"},{"product_id":"complete-home-technology-mot","title":"Complete Home Technology MOT","description":"\u003cp\u003eThink of this as a full service for all your home technology. I'll work through your computer, Wi-Fi, accounts, security and devices systematically — identifying anything that needs attention and putting things right where I can. It's ideal if you haven't had a tech review in a while, or if you just want peace of mind that everything is in good shape.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eComputer performance and health check\u003c\/li\u003e\n\u003cli\u003eWindows updates and security software review\u003c\/li\u003e\n\u003cli\u003eWi-Fi speed and setup assessment\u003c\/li\u003e\n\u003cli\u003eEmail account review and security check\u003c\/li\u003e\n\u003cli\u003eBackup status check — are your photos and files protected?\u003c\/li\u003e\n\u003cli\u003eKey online account security review (passwords, two-factor authentication)\u003c\/li\u003e\n\u003cli\u003eBrowser clean-up and settings review\u003c\/li\u003e\n\u003cli\u003ePlain-English summary report with prioritised recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThis is a comprehensive review session. Issues found during the MOT will be prioritised and fixed where time allows — significant problems may require a follow-up session, which I'll discuss with you honestly. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who want a thorough, independent review of all their home technology in one session — particularly useful if it's been a while since anything was checked over.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e · \u003ca href=\"\/products\/slow-computer-speed-up\"\u003eSlow Computer Speed-Up\u003c\/a\u003e · \u003ca href=\"\/products\/home-online-safety-setup\"\u003eHome Online Safety Setup\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64253231628665,"sku":null,"price":69.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/tech-mot.png?v=1786810789"},{"product_id":"smart-device-setup","title":"Smart Device Setup — Alexa, Google Home \u0026 Smart Plugs","description":"\u003cp\u003eSmart home devices are brilliant once they're set up — but getting them connected, configured and talking to each other can be frustrating. I'll guide you through setup remotely, step by step, so everything works the way it's supposed to.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSetup and Wi-Fi connection of your smart device (Alexa Echo, Google Home, smart plugs, smart bulbs and others)\u003c\/li\u003e\n\u003cli\u003eApp configuration on your phone or tablet\u003c\/li\u003e\n\u003cli\u003eAccount linking and skill\/routine setup where required\u003c\/li\u003e\n\u003cli\u003eVoice command testing and troubleshooting\u003c\/li\u003e\n\u003cli\u003eWalkthrough of how to use your new device day to day\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eCovers one main device and up to two linked accessories per session. Complex multi-device smart home setups may require additional sessions. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have a new smart speaker, smart plug or other smart home device and want it set up properly without the faff.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/new-phone-or-tablet-setup\"\u003eNew Phone or Tablet Setup\u003c\/a\u003e · \u003ca href=\"\/products\/home-cctv-doorbell-setup\"\u003eHome CCTV \u0026amp; Doorbell Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64272944824697,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/smart-device-setup.png?v=1787002292"},{"product_id":"home-cctv-doorbell-setup","title":"Home CCTV \u0026 Doorbell Setup — Tapo, Ring, Nest \u0026 More","description":"\u003cp\u003eHome security cameras and video doorbells are excellent for peace of mind — but getting them connected, positioned correctly and working with your phone can take longer than expected. I'll guide you through setup remotely so everything is working properly from day one.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCamera or doorbell app setup and account creation\u003c\/li\u003e\n\u003cli\u003eWi-Fi connection and device configuration\u003c\/li\u003e\n\u003cli\u003eMotion zone and alert settings\u003c\/li\u003e\n\u003cli\u003eLive view and recording setup\u003c\/li\u003e\n\u003cli\u003eWalkthrough of the app and key features\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eSupported brands\u003c\/h2\u003e\n\u003cp\u003eTapo, Ring, Nest (Google Home), Arlo, Blink and most other app-controlled home security cameras. If you're not sure whether your device is supported, \u003ca href=\"\/pages\/contact\"\u003eget in touch\u003c\/a\u003e before booking.\u003c\/p\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003ePhysical mounting and wiring are not included in this remote session — I'll guide you on setup once the camera is physically in position. Covers one camera or doorbell per session; additional devices may require a follow-up. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have bought a security camera or video doorbell and want it set up correctly and working reliably.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/smart-device-setup\"\u003eSmart Device Setup — Alexa \u0026amp; Google Home\u003c\/a\u003e · \u003ca href=\"\/products\/home-wi-fi-health-check\"\u003eHome Wi-Fi Health Check\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64273144971641,"sku":null,"price":49.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/home-cctv-doorbell-setup.png?v=1787002673"},{"product_id":"router-installation-wifi-repair","title":"Router Installation \u0026 Wi-Fi Repair","description":"\u003cp\u003eA new router to install, a Wi-Fi network that keeps dropping out, or speeds nowhere near what you're paying for — these are all problems I can help with remotely. I'll work through the issue systematically and get your home network working reliably.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eNew router installation and configuration (ISP-supplied or third-party)\u003c\/li\u003e\n\u003cli\u003eWi-Fi network setup and security configuration\u003c\/li\u003e\n\u003cli\u003eDiagnosis of dropout, speed or connectivity issues\u003c\/li\u003e\n\u003cli\u003eChannel and band optimisation where possible\u003c\/li\u003e\n\u003cli\u003eDevice reconnection and testing\u003c\/li\u003e\n\u003cli\u003ePlain-English explanation of findings and any recommended next steps\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eSome issues may require physical changes (such as repositioning the router or adding a Wi-Fi extender) which I'll advise on. Complex ISP-side faults may need to be escalated to your broadband provider. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have a new router to set up, or whose home Wi-Fi is unreliable and needs proper diagnosis and fixing.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-wi-fi-health-check\"\u003eHome Wi-Fi Health Check\u003c\/a\u003e · \u003ca href=\"\/products\/same-day-remote-computer-help\"\u003eSame-Day Remote Computer Help\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64273182753145,"sku":null,"price":49.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/router-installation-wi-fi-repair.png?v=1787002737"},{"product_id":"tv-setup-streaming-help","title":"TV Setup \u0026 Streaming Help — Smart TVs, Firestick \u0026 More","description":"\u003cp\u003eWhether you've got a new Smart TV to get working, a Firestick or Roku to set up, or you're just struggling to get a streaming service working properly — I'll guide you through everything remotely in plain English.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eSmart TV initial setup and Wi-Fi connection\u003c\/li\u003e\n\u003cli\u003eStreaming device setup (Amazon Firestick, Roku, Chromecast, Apple TV)\u003c\/li\u003e\n\u003cli\u003eStreaming service account setup and sign-in (Netflix, BBC iPlayer, Disney+, Prime Video and others)\u003c\/li\u003e\n\u003cli\u003eRemote control setup and input switching\u003c\/li\u003e\n\u003cli\u003ePicture and sound settings walkthrough\u003c\/li\u003e\n\u003cli\u003eTroubleshooting of buffering, connection or picture issues\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eThis is a remote guided session — you'll need to be in the room with the TV and able to follow clear instructions. Some issues with older or less common TV models may be harder to resolve remotely. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who want to get more from their TV setup — whether that's a brand new TV, a streaming stick, or getting a service like Netflix working properly.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/smart-tv-streaming-setup\"\u003eSmart TV \u0026amp; Streaming Setup\u003c\/a\u003e · \u003ca href=\"\/products\/smart-device-setup\"\u003eSmart Device Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64273215259001,"sku":null,"price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/tv-setup-streaming-help.png?v=1787002801"},{"product_id":"motion-sensor-smart-security-setup","title":"Motion Sensor \u0026 Smart Security Setup","description":"\u003cp\u003eSmart motion sensors and security devices add a real layer of protection to your home — but only when they're configured correctly. I'll guide you through setup remotely so your alerts, automations and app are all working as intended.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eMotion sensor or smart security device app setup and account creation\u003c\/li\u003e\n\u003cli\u003eWi-Fi pairing and device configuration\u003c\/li\u003e\n\u003cli\u003eAlert and notification settings\u003c\/li\u003e\n\u003cli\u003eAutomation setup (e.g. trigger a smart plug or light when motion is detected)\u003c\/li\u003e\n\u003cli\u003eWalkthrough of how to manage and adjust settings going forward\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eGood to know\u003c\/h2\u003e\n\u003cp\u003eCovers one main device per session. Physical installation of hardware is not included — I'll guide you on the app and software setup once the device is physically in place. Covers most major smart home platforms. If you're unsure whether your device is supported, \u003ca href=\"\/pages\/contact\"\u003eget in touch\u003c\/a\u003e before booking. Support is provided on a best-efforts basis.\u003c\/p\u003e\n\n\u003ch2\u003eWho this is for\u003c\/h2\u003e\n\u003cp\u003eHome users who have purchased a smart motion sensor or security device and want it properly configured and working reliably.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eRemote only.\u003c\/strong\u003e Available across the UK.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003cp\u003e\u003cstrong\u003eAlso popular:\u003c\/strong\u003e \u003ca href=\"\/products\/home-cctv-doorbell-setup\"\u003eHome CCTV \u0026amp; Doorbell Setup\u003c\/a\u003e · \u003ca href=\"\/products\/smart-device-setup\"\u003eSmart Device Setup\u003c\/a\u003e · \u003ca href=\"\/products\/bytova-home-support-plan\"\u003eHome Support Plan from £9.99\/month\u003c\/a\u003e\u003c\/p\u003e","brand":"Bytova","offers":[{"title":"Default Title","offer_id":64273281483129,"sku":null,"price":49.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/files\/motion-sensor-smart-security-setup.png?v=1787002928"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1029\/1966\/8089\/collections\/home-tech-health-check.png?v=1786552489","url":"https:\/\/bytova.co.uk\/collections\/home-support.oembed","provider":"Bytova IT Support","version":"1.0","type":"link"}